With six locations in New Brunswick and Nova Scotia, Coastal Inns Hotels strives to provide the best customer service. We want you to have a memorable experience so that you will return time and time again, maybe you’ll even tell your friends! How do we do this?
PERSONALITY
When we hire our staff, we search for friendly and genuine people who love to smile! Their goal at work is to make our customers happy and go above and beyond in order to have your stay be an enjoyable one. Being in customer service takes a certain personality and we believe we know when those people walk through our doors.
LIVING LOCALLY
Our staff not only work in the area, but they also live in the area. They get their morning coffee down the street, have date nights at the best restaurants and know exactly where you should go for an afternoon stroll. If you’re curious about where to go or what to do, they’d be happy to share their picks and give you a bit of an insight on what it’s like to live where they do.
TRAINING
We believe customer service is so important that all staff should be trained in it. They need to know what is expected before we let them serve you. When their training is done, the customer service conversation is not. Our staff is always discussing new ways to make their service one in a million. To make things even better, we have many long term staff (20+ years) who mentor our junior staff to keep our customer service consistent and everlasting.
Choose Coastal Inns for your next stay, where it is our goal to provide million dollar customer service and to make you happy. Contact us today if you know which one of our six locations you’re headed for, but if you’re unsure try reading one of our other blogs and get to know our locations even better. The attractions may vary, but the service stays great.
