Thursday, July 21st, 2022 is #GetToKnowYourCustomersDay! At Coastal Inns, getting to know our customers is important every single day of the year. But, we thought we would join in on the fun, acknowledging this day and highlighting how essential it is for us to connect with each and every one of our valued guests.
Right from the start, when you’re making a reservation with us – we want to know about you! What’s bringing you to stay with us? What will make your stay more comfortable? The more we know, the better! We love learning about our guests, and these little tidbits of information go a long way in helping us welcome YOU the way you deserve to be welcomed.
Another great opportunity when you’re speaking with us to book your stay is letting us know of any special occasions or milestones. Anniversaries, birthdays, your first trip to visit grandma in a few years – small personal touches during your visit are one of the many ways that we show you that we care and make you feel at home.
Everyone has different tastes. From food to leisure activities, each of our 6 locations has a ton of different things to do. Once you’re checked in and settled, be sure to check out local websites for ideas on events, festivities, and things to do! Our staff are also happy to add a little bit of local expert knowledge to your planning if you need a helping hand!
The same goes after your stay with us! All of our hotels benefit from your feedback. Whether you speak with someone directly or submit a comment card from our website. Let us know what worked, what didn’t, and how we can make your next stay better. This is how we improve our processes and ensure that we’re delivering the best service.
At Coastal, every day is #GetToKnowYourCustomersDay. Our customers, and what makes them unique, are everything to us. We’re committed to YOU. Authentic Maritime Hospitality is what we’re known for, so be sure to keep us in mind on your next East Coast adventure!